Technical support
Goals:
Data archiving
Performance monitoring
Troubleshooting
Web Development
Website technical support
Website technical support is a set of measures to ensure the smooth operation of a web resource, server security, data archiving, and further development.
Full server administration and monitoring
- Selection, installation, and configuration of the operating system.
- Installation and configuration of any additional software (any virtualization systems, clustering, and specialized software)
- Creation and configuration of mail accounts, FTP / SSH.
- Sharing access to different data for different users.
- Full daily backup of the client's projects to a remote server and restoring data from the backup at the client's request.
- Every minute monitoring of server availability and load, the performance of individual services, disk arrays, as well as client sites.
- Weekly software and OS updates on the server.
- Setting up and optimizing the work of MySQL / Nginx / Apache, etc. individually for each project (of any complexity).
- Basic assistance in protecting against DDoS attacks using the server itself.
Website Administration
- Operational consulting
- Layout edits
- Troubleshooting
- Optimization
- Software Update
Additionally
- Development of modules
- Integration
Web Development
Promotion tools
Goals:
Brand recognition
Conversion increase
Increase in sales